Refund Policy

Last updated April 01, 2025

Any refunds or account credits are subject to the refund and cancellation policy of the Barn, Arena or Boarding using the EC Pro system. EC Pro US, as a service provider to EC Pro US Demo Site, does not issue refunds on behalf of EC Pro US Demo Site.

Please contact the Barn, Arena or Boarding directly. EC Pro US Demo Site is the Merchant of record for all transactions and is responsible for refunds and chargebacks. If dissatisfied with their complaints or refund procedure, you may seek further action.